Pre-Sales Consultation

Our experienced engineers analyze your production requirements to provide customized solutions.

· Evaluate your product specifications and production goals.

· Offer detailed project design and machine selection guidance.

· Provide technical drawings, process layout, and cost-efficient planning.

Mic Machinery aims to help clients build a safe and high-performance production line from the very beginning.

Professional Installation & Commissioning

We provide complete installation and commissioning services to ensure smooth system operation.

· On-site installation by certified technicians.

· Equipment debugging and performance testing.

· Operator training for optimal machine use and maintenance.

All services are executed following strict medical industry standards to guarantee precision and cleanliness throughout your production process.

After-Sales Technical Support

Mic Machinery offers long-term after-sales service to ensure stable operation of your equipment.

· 24/7 online and remote support for troubleshooting.

· Spare parts supply and technical upgrades.

· Regular system inspections and maintenance plans.

Our responsive support team helps minimize downtime and keep your production line running efficiently.

Training and Documentation

To ensure smooth operation, we provide comprehensive user training and technical documentation:

· Operation and maintenance manuals.

· Safety and regulatory compliance training.

· Detailed video tutorials and technical reports.

With these materials, your staff can quickly master operation procedures and safety protocols, improving productivity and reducing errors.

Global Service Network

Mic Machinery’s service team covers multiple regions worldwide.

· Local technical support and spare parts delivery.

· Remote diagnosis and fast-response service.

· Continuous communication through our global partner network.

No matter where your facility is located, Mic Machinery ensures professional service and technical assistance are always within reach.

Commitment to Excellence

At Mic Machinery, we are committed to delivering advanced medical packaging equipment, dependable service, and long-term technical partnerships. Our service philosophy is built on precision, reliability, and innovation—helping medical and pharmaceutical manufacturers achieve efficient, compliant, and high-quality production results.